How hairdressers treat customers at different stages
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Due to the nature of the hairdresser's work, they come into contact with many people every day, facing different needs of different customers. Experienced hairdressers can handle all kinds of customers with ease, but inexperienced hairdressers may not. Then let's analyze with Xiaobian now, how should different types of customers be treated!
I. Children's Customers
Generally speaking, children do not have much opinion on their own hairstyles. They are listening to the arrangements of their parents. Therefore, when cutting hair for children's orthopedics, they must listen to their parents' opinions. Pay attention to parents while serving child customers, because the parents of this child may be your next customer.
However, some children now have certain requirements for their hairstyles, but we must pay attention that children may not express clearly, so we cannot just use their own understanding to cut hair, and ask the children ’s parents more, Don't get me wrong.
Second, young customers
Young people should be the preferred customer group for hairdressers. They have ideas and common language, and like to try new things. For young customers, hairdressers can easily recommend this popular concept to them. And young customers are the key people for recommending items such as hair dyeing, perming, hair care, and hair cutting. Their hair designs must be easy to comb and change to suit the needs of different occasions, and often a concept product can excite them, such as cationic, hair carving, crystal cream ... so they are also the key people to sell custom products.
Third, middle-aged customers
Middle-aged people often hope that their hairstyles are clean and easy to comb, and it is better to reflect their sense of stability. However, middle-aged customers also yearn for youth and perseverance in old age, so hairdressers can also recommend perming and dyeing items to middle-aged customers. However, do not recommend black hair to customers, because in general, only elderly people will dye black hair.
Fourth, elderly customers
In fact, the psychology of elderly customers is very good. Because they are in their twilight years, they all like others to boast about how they have become younger! So hairdressers can gain the trust of elderly customers through this. Secondly, elderly customers will have hair loss, and older people like their IDE hair to look more, so be sure to organize the work of hair blowing, increase the amount of hair visually, and also recommend perm items to the elderly. .
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